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Faberlog

This document is provided in English. An Italian translation is available upon request at legal@faberlog.com.

Refund Policy

Last updated: October 2026

1. Current status

The Free plan is free forever. Pro subscriptions are charged in NGN through Paystack (₦4,500/ month or ₦45,000 / year) when Paystack is configured. Treat live charges as available only after you have verified live mode yourself.

2. Subscription model

Pro is billed in advance for the selected interval. There is no long-term contract. Cancel from Settings → Billing.

3. No refunds on partial months

Once billing is live, subscriptions billed monthly in advance will generally not receive refunds or credits for partial months. If you cancel mid-month, Pro access would remain until the end of the then-current billing period.

4. How to cancel

  1. Go to Settings → Billing
  2. Click Cancel subscription

You keep Pro until the end of the current period, then the account returns to Free.

5. Downgrade effects

On the Free plan (and after any future downgrade from Pro):

  • All your customers, jobs, phases, and files remain accessible
  • You are limited to 10 active jobs
  • Pro-only features (for example email invoices) are unavailable

6. Contact

For questions about this refund policy, contact us at support@faberlog.com.